Is this you?

Growing your firm


Where fancy sales techniques fall down.

Nearly every Accountant, Lawyer or other professional I know dislikes selling and hates the idea of sounding “salesy”. As a result they often don’t sell as much as they might otherwise do, and may even sound more “salesy”! If you hate sales techniques, want to sell more whilst seeming like a real human being, read on… […]

Blog diary

What should I blog about?

Have you ever asked yourself “what can I blog about“, or maybe “I’d love to use more email marketing, but what can I write emails to clients about”? If so, you’re not alone – so here is an idea to get 20 pieces written much more quickly! Many professionals struggle with writing, period. That may […]

Leading your team

Mixed messages on the lamp post

Staff productivity and “mixed messages”.

Mixed messages can cause confusion, demotivation and waste hours that a small firm can’t afford. Yet, staff often complain about mixed messages from their boss. How can you ensure you’re not guilty of giving out mixed messages? Mixed messages can cause staff to feel confusion, anger, and tend to reduce productivity. When working with the […]

Monday morning

Why I hate Heather!

Yes, that’s what you read! It’s out there as I write about my long suffering business partner. Why? Because Heather’s a great coach. What is a great coach, what makes business coaching so valuable and why was I in that position? The back story Sometimes we find ourselves asking questions, not doing all the things […]

Your strategy


The problem with objectives and goal setting

Objectives are great things, aren’t they? Goal setting is a really obvious thing to do as it can improve performance, can’t it? Of course if you don’t have any goals you can’t have a strategy and you can’t be successful. How true is that?  One analogy is of going for a walk, the clearer your […]

Dealing with conflict at work. Is it like this angry man?

Debtors taking the *** – How do you feel?

What do you think of businesses that don’t pay their bills on time? No, stop, what do you think about people that don’t pay their bills on time? This has nothing to do with businesses, and everything to do with individuals choosing to not pay.   This article summarises a discussion a group were having […]